Terms and Conditions
+ Shipping Information
We process orders every Monday - Friday (12nn - 5pm) in the order they are received.
The estimated delivery time will be 1 - 2 business day(s) (excluding Saturdays, Sundays & Public Holidays) upon being processed.
Delays may be expected during Public Holidays & BEAT'ABOX School holidays (please refer to here), and we seek your patience and understanding.
Dispatch times may also vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible.
All prices stated on this site are based on Singapore Dollars (SGD), and we only process local Singapore deliveries on this Site currently.
If you have any questions about your order, or enquiries regarding international order and delivery, please refer to our FAQ, or kindly email us at firstname.lastname@example.org.
+ Return Policy
If your order is missing an item, contains a defective product, or you have any other concern, kindly email us at email@example.com with your order number, within 3 days from the date of receiving your purchase(s), and our staff will be in touch with the next steps to take.
All defective items are to reach us within 10 business days from dispatch date for orders made in Singapore. Items must be returned in its original packaging. You are responsible for postage costs of returned items. If you return an item that does not meet the requirements for returns set out above, we reserve the right to reject the return and any request for a refund. You are responsible for the item until it reaches us and kindly retain all proof of mailing until an acknowledgement has been sent.
A replacement will be provided for defective returns, there is strictly no refund. However, if a replacement is no longer in stock, we will do a full refund in this case.
Notwithstanding anything to the contrary, BEAT’ABOX shall only accept replacements and refunds on the condition that the items being replaced, returned or refunded were purchased from the Site or from our Office. Purchases of items other than from the Site and our Office are not eligible for returns, replacements or refunds under these T&Cs.
+ Terms of Service
We are committed to make your shopping experience as fuss-free and enjoyable as much as possible. These terms and conditions (the "T&Cs") apply to www.beatabox.com.sg (the "Site") and form the terms and conditions on which we supply products and services to you. Please read through the T&Cs prior to using the Site. Your use of the Site indicates that you have acknowledged, understood, and agree to adhere to the T&Cs.
Information About Us
We are BEAT’ABOX GROUP PTE. LTD. ("we", "us", "BEAT’ABOX"), a company registered in Singapore. Our company registration number is 201324611G and our registered office is at 2 Orchard Link, SCAPE Mall, #03-07, Singapore 237978.
You can contact us by writing to us at *firstname.lastname@example.org.
If we need to contact you for service-related matters, we will do so by telephone or by writing to you at the email address you have provided to us in your order. "Writing" or "written" in these T&Cs includes emails.
Accessing and using the Site
As a condition of your access to and/or use of the Site, you warrant that:-
• all information supplied by you on the Site is accurate, current and complete;
• you will not copy or distribute any part of the Site in any medium without BEAT’ABOX’s prior written authorization.
You shall be solely responsible for your access to and/or use of the Site and its materials herein.
You agree and undertake not to:
- use the Site for illegal purposes or other than in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws;
- impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity;
- attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the Site, interfere with another’s utilization and enjoyment of the Site, or use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the Site's data or damage or interfere with the operation of another customer’s computer or mobile device or the Site; and
- post, promote or transmit through the Site any information, graphics, photographs, data and/or any other material that contains any computer virus or other invasive or damaging code, program or macro; infringes any third-party intellectual property or any other proprietary rights; is defamatory, libelous or threatening; is obscene, pornographic, indecent, counterfeited, fraudulent, stolen, harmful or otherwise illegal under any applicable law; and/or is or may be construed as offensive and/or otherwise objectionable, in our sole opinion.
Links to Third-party Sites
The Site may contain links to third party websites that are not affiliated with or owned, operated, or controlled by BEAT’ABOX, including third party payment system providers. You acknowledge and agree that BEAT’ABOX is not responsible for the content, privacy policies, or practices of such third party websites or the companies that own them. By using the Site, you expressly relieve BEAT’ABOX from any and all liability arising from your access and use of any third party website.
We encourage you to review the terms and conditions and privacy policies of any third party websites before using them and disclosing your personal data to them.
Intellectual Property Rights
BEAT’ABOX is the owner or the licensee of all intellectual property rights in and to the content on the Site, and in the material published on it. You may not copy, reproduce, modify, republish, upload, post, transmit, adapt, download, distribute or howsoever deal with any content or material from the Site in any form or by any means without BEAT’ABOX’s prior written permission, and you are solely responsible for obtaining such permission before dealing with any content or material that is available on the Site.
Order and Payments
a) Our Contract
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
b) Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
You may place an order with us by completing and submitting the order form on the Site. You shall be responsible for ensuring the accuracy of all orders. All orders will be deemed to be irrevocable and unconditional upon transmission through the Site, and we shall be entitled, but not obliged, to process such order(s) without your further consent and any further reference or notice to you.
We reserve the right to accept or decline any and all orders received from or through the Site in our sole and absolute discretion. Our acceptance of your order will take place when a confirmation email is sent to your registered email address with us, at which point a contract will come into existence between you and us. Each fully-paid order accepted by us shall constitute a separate and individual contract governed by these T&Cs (an "Order"). We will assign an order number to your Order when we accept your Order. Please tell us the order number whenever you contact us about your Order.
If we are unable to process your order, we will inform you of this. This might be because the product is out of stock, because of unexpected limits on our resources for which we could not reasonably plan, because a credit reference we have obtained for you does not meet our minimum requirements, because we have identified an error in the price or description of the product, or because we are unable to meet a delivery deadline you have specified.
The price payable by you for the Product shall be the price of the Product listed for sale as stated on the Site at the time your order is transmitted to us through the Site, and any applicable taxes. We reserve the right to amend the price of any Product at any time without giving any reason or prior notice. In the event that any Product has been mispriced on the Site, we reserve the right to terminate the Order and notify you of such termination, regardless of whether or not the products have been dispatched or are in transit and whether payment has been charged to you.
We only accept PayPal currently.
d) Product Description
We try to be accurate as reasonably possible in our descriptions of products available for purchase through the Site. However, our products may vary slightly from their pictures. The images of the products on our Site are for illustrative purposes only. Colours may appear slightly different in reality due to lighting conditions, or variances in computer screen calibration. We do however strive to ensure that screen colours are true to life, as much as possible. We do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.
Any ongoing promotion cannot be combined with any other sale, promotion, BEAT'ABOX student discount, code, coupon and/or offer. BEAT'ABOX has the right to end or modify any promotion at any time. Other restrictions may apply. Offers only apply to Singapore unless otherwise noted.
You agree to indemnify us and hold us and our partners, affiliates, subsidiaries, advertising agencies, agents and their employees, officers, directors, and representatives harmless from any claims, losses, and damages, including reasonable attorneys’ fees, arising out of your access of, use of and/or participation in this Site, including (i) any claims of infringement of a third party’s rights; (ii) damage to tangible property, bodily injury, or death; (iii) negligence or willful misconduct caused or attributable to you or any of your agents, and (iv) breaches of your obligations under these T&Cs.
BEAT'ABOX shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Site.
Returns, Replacements and Refunds: Notwithstanding anything to the contrary, BEAT’ABOX shall only accept replacements and refunds on the condition that the items being replaced, returned or refunded were purchased from the Site or from our Office. Purchases of items other than from the Site and our Office are not eligible for returns, replacements or refunds under these T&Cs.
No Relationship: Neither these T&Cs nor your use and/or access of the Site creates any joint venture, agency, partnership, or employment relationship between you and BEAT’ABOX.
Assignment: You may not assign these T&Cs or any rights or obligations under these T&Cs to any party.
Waiver & Severability: The failure of BEAT’ABOX to enforce any right or provision of these T&Cs shall not be deemed a waiver of such right or provision. In the event that any provision of these T&Cs is held to be invalid, illegal or unenforceable, the remaining provisions of these T&Cs shall remain in full force and effect.
Third Party Rights: A person who is not a party to this agreement shall have no right to enforce or to enjoy the benefit of any term of this agreement.
Governing Law: These T&Cs and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Singapore. Any claim or dispute arising out of or relating to these T&Cs and/or your access to and/or use of the Site which cannot be resolved through negotiation will be subject to the non-exclusive jurisdiction of the courts of Singapore.
All information collected is treated as confidential by BEAT’ABOX.
Your personal information obtained (Name, Address, Date of Birth, Telephone Number, E-mail Address, etc.) will be used for internal purposes only and will not be disclosed to any other third party without your permission.